General Privacy Policy

What Information Does the Bank Acquire?

The bank shall acquire the basic information like Name, contact details, personal details and personal preference of its customers. It shall collect information relating to Know Your Customer (KYC) obligations or information that may help to provide, improve and maintain its products and services.

Does the Bank Share or Rent the Information Collected From Its Customers?

The Bank shall not share the sensitive information such as customer’s personal information which it has acquired by the customer’s consent to any of the third party.

Who All Use the Information Shared by the Customers?

The information shared by the customers shall be used by authorised employees of the bank or affiliates or authorised agents for normal business purpose only.

Customer’s Role in Securing the Information

The Bank never expects its customers to disclose sensitive information like password, ATM PIN with anyone or keep written or any such record of information such that a third party could easily access it. Even the bank shall never ask to disclose it for itself.

Information Displayed on the Website

The Bank website shall hold the data such as current interest rates which may change periodically. For further information, it is advised to visit the Head Office / nearest branch for further transparency. The bank shall not be responsible for post-dated interest rates or advertised information.

Security Practices

The bank is committed to implement all the security measures required to safeguard the information of its customers.

• Use of firewalls, encryption, and other specialized technology
• Deployment of information security professionals that design, test, implement, and provide oversight to our information security and risk management programs
• Assurance that only employees will have access to the sensitive information
• Logical and physical controls to identify, authenticate and authorize access to Bank’s applications and building facilities

Links to Other Websites

The bank may hold portals for other websites. It is clearly understood that if the user clicks on such websites, it is the responsibility of the user for the further disclosure of the information.

The bank holds the right to change the privacy policy anytime. If there are any changes or amendments to the Policy, K and Y DCC Bank will post those changes on the Bank’s website so that customers are always aware of what information is collected.

If you have any questions about the privacy policy, please contact the nearest branch.